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Raphaëlle Lambert-Pandraud has been an Professor of Marketing at the ESCP Europe Paris campus, since 2005. Following business studies at Ecole Supérieure de Commerce de Paris (now ESCP Europe), she worked as a senior product manager at L’Oréal in the UK, where she test marketed and launched the French anti-aging skincare range Plénitude.
She then earned a Doctorate in Consumer Behavior at HEC, Paris. Raphaëlle has published in international journals, such as the Journal of Marketing:" - Why do Older Consumers Buy Older Brands: The Role of Attachment and Declining Innovativeness" - (2010) and " - Repeat Purchasing of New Automobiles by Older Consumers: Empirical Evidence and Interpretations" - (2005).
She has presented papers in international conferences such as SCP (Society of Consumer Psychology), EMAC (European Marketing Academy), ACR (Association for Consumer Research), Marketing Science. She also participated to the 6th and 7th Invitational Choice Symposiums. The workshop participants co-authored joint papers on “Cognition, Persuasion and Decision Making in Older Consumers,”  - (Marketing Letters 2005) and " - Decision making and brand choice by older consumers" - (Marketing Letters 2008).
Professor Lambert-Pandraud’s current research is focused on the influence of age on consumer information search, considerations sets, and brand choice.

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34 publications

Chapters

2020

PANDRAUD, R., L., G. LAURENT

Impact of Age on Brand Choice

In: The Aging Consumer: Perspectives from Psychology and Marketing, Drolet A., Yoon C. (Eds) Routledge, Marketing and Consumer Psychology Series, 163-182

Academic Articles

2018

PANDRAUD, R., L., G. LAURENT, B. GOURVENNEC

Investigating Brand Verbal Fluency: When Known Brands do not Come to Mind

INTERNATIONAL JOURNAL OF MARKET RESEARCH, 60 (3), 304-315

Academic Articles

2017

PANDRAUD, R., G.LAURENT, E.MULLET, C.YOON

Impact of age on brand awareness sets: a turning point in consumers’ early 60s

MARKETING LETTERS, Volume 28, Issue 2, pp. 205–218

Conference Presentations

2016

PANDRAUD, R.

Automated facial analysis using ValenceRecorder: When recognition drives emotion

European Marketing Academy

Conference Presentations

2015

PANDRAUD, R.

When Memory Interacts with Nostalgic Emotions: A Study using Neurophysiological Measures

European Marketing Academy

Academic Articles

2014

PANDRAUD, R., G.LAURENT, E.MULLET, C.YOON

Brand Memory and Aging: Accounting for Specific Age Reveals Superior Memory for Older Compared to Young Consumers

ADVANCES IN CONSUMER RESEARCH, pp. 106-112 (7 p.)

Chapters

2012

MOREL, Y., R.LAMBERT-PANDRAUD

Fighting social isolation through a user-friendly mobile phone

In: Marketing Strategy Challenges on Diverse European Markets, RUDOLPH Th., SCHLEGELMICH B. B., FRANCH J. (Eds.) Gabler, pp. 57-76 20 p.

Conference Presentations

2012

NA

Extending the reminiscence bump to take into account consumers' cognitive decline: The impact of age on brand recall

European Marketing Academy, 41st

Conference Presentations

2012

NA

A Structural Model of the Impact of Brand Awareness on Brand Consideration

European Marketing Academy, 41st

Conference Presentations

2011

NA

Loyalty to Service Providers in the Very Short Run and in the Very Long Run: Ageing and Cohort-Related Factors in Radio Audience

European Marketing Academy, 40th